{"id":8570,"date":"2025-05-14T14:49:10","date_gmt":"2025-05-14T14:49:10","guid":{"rendered":"https:\/\/terravien.com\/privacy-policy\/"},"modified":"2025-08-06T12:09:10","modified_gmt":"2025-08-06T12:09:10","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/terravien.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Privacy Policy<\/h1>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Information Obligation Regarding the Processing of Personal Data on the Website www.terravien.com:<\/strong><\/p>
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\nThe person legally responsible for data protection on this website is:<\/strong><\/p>
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\nBich Thuan Vu<\/strong><\/p>
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\nKupkagasse 5\/304, 1080 Wien, Austria
\n\n+43 680 235 51 95
\n\ninfo@terravien.com<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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The protection of your personal data is important to us. We therefore process your data exclusively on
the basis of the legal regulations, such as the GDPR. With this privacy information, we inform you
about the most important aspects of data processing within our company. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Contacting Us<\/strong><\/p>

If you contact us, the data you provide will be stored by us for the purpose of processing your inquiry
and in case of follow-up questions for at least six months. This data will not be passed on without your
consent, unless there is a legal necessity to do so. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Contact Form<\/strong><\/p>

The personal data you voluntarily submit to us here, including the information you share in the
comment field, will be used and stored solely for the purpose of fulfilling your inquiry. When using the
online form, your IP address is also stored in order to be able to trace any unlawful or unwanted use
(such as hacking attempts or spam). <\/p>

The hosting provider automatically collects and stores information on the web server such as the
browser used, operating system, referring page, IP address, time of access, etc. These data cannot be
assigned to specific individuals without checking additional data sources, and we do not further
evaluate these data as long as there is no unlawful use of our website.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Data Storage<\/strong><\/p>

The data you provide, such as your name, address, telephone number, email address, as well as any other information related to your inquiry, is required in order to respond to your request, to carry out non-binding or pre-contractual measures (e.g., preparing and sending an offer), and, if applicable, to fulfill a subsequent contract. Without this data, we cannot provide you with the requested information or to enter into or fulfil a contract with you.<\/p>

If a contract is concluded or you are already a customer, we will collect and store additional data from you that is necessary for the fulfillment of the contract. This may include, depending on the specific case, your bank account details or credit card number, your VAT identification number (if applicable), and other specific, individual order-related data.<\/p>

This data will not be passed on to third parties without your explicit consent. Exceptions include the
transmission of necessary information to our trusted service providers and public authorities, such as:<\/p>